How To Unsubscribe Yezza – Yezza Help Center

Go To: Menu > Settings > Delete Company Settings

> On Menu, click 'Settings'
> Choose 'Yezza'
> Choose 'Delete Company Settings'
> Type company's name
> Click 'Confirm'

Important: This method only applicable for users on Monthly Contract. You may check you subscription details at billings > subscription

To stop or terminate, open Menu, click 'Settings'.
Choose 'Subscription', and then choose 'Delete Company Settings'.

You will be asked to fill in a few details before ending it with your company's name.

Key in the name, and click 'CONFIRM'. you should no longer be charged for the upcoming months and you will also not be able to access your account.

For Yearly Contract users, this action is not permissible. Merchants need to wait until the end of the contract (12 months) should they wish to downgrade/unsubscribe.

Termination of subscription:

i. Monthly Contract: A subscription under Monthly Contract is on auto-renewal every month. You may terminate any time without any cancellation fee. However you must pay all amount due and owing before the termination is effective. To terminate, delete your company at Settings > Delete Company Settings. Access to the system will be ceased immediately.

ii. Yearly Contract: A subscription under Yearly Contract is on auto-renewal every 12 months. A reminder will be sent to you nearing the renewal date, you will have the option to discontinue. An ongoing contract may not be terminated before the end of the 12-month period. Should you wish to do so regardless, an amount of penalty will incur. Contact our Support Team to enquire about this. In the event of successful termination, access to the system will be ceased immediately.

Get more info about Yearly Contract in our website: https://yezza.io/subscription

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