How Service Charge Is Calculated?

Note: Service Charge only being imposed on Free plan users.

For Free plan users, a 2.9% service charge per transaction will apply whether to you or to your customers. 

User can decide who will bare the charges in the Check Out section .

Borne By User (You)

Pass To Customer

In general, this service charge is calculated on customer's final amount in receipt. 

Meaning here, if customer applied a discount coupon, the service charge is calculated after the discount is applied. 

Borne By User (You)

1. This can be borne in ways below;
   i. Deduction from the payout amount. (For payments made via Yezza Pay)
   ii. Deduction from the registered bank card in Yezza. (Cash payments or manual bank transfers)
   
   
2. Deduction example via Yezza Pay ;
   (Customer's total receipt amount RM100) - (Service Charge of 2.9%) - (Yezza Pay Transaction Fee) = (Final Payout)
   RM100 - RM2.90 - (RM1.50 + 0.25%) = RM95.35
   
   You'll received RM95.35 as payout.
   
   
3. Deduction example via cash payment or Bank Transfer. 
   (Customer's total receipt amount ) = (Final received amount)
   RM100 = RM100.
   
   Then at the end of the week, Yezza will charge the 2.9% (that's) RM2.90 on you registered bank card. 
   
   
4. If you decide to bare this service charge, you can deactivate the button via Setup > Checkout.
   
   
   

Pass To Customer

1.  This method is active by default if you choose Free Plan. 
   
   
2. When active, customer will see 'Service Charges' in their invoice before payment. The amount charged are on top of the final amount in their invoice. 
   
   
3. The method is as follow:
   (Customer's final amount RM100) + (Service Charge 2.9%) = (Total Amount customer will pay)
   RM100 + RM2.90 = RM102.90
   
   
4. Then, this extra RM2.90 charge will be taken from you depending on customer's payment method.  
   i. Yezza Pay - deducted from the payout
   ii. Cash, Bank Transfer - Charge on your registered bank card weekly.
   
   
5. In general, when you pass the service charge to customer, they are the one who bare the cost.

Note : If you activate 'tax' inside you Yezza, the tax applied to customer is excluded from the calculation

- - -